Terms of service

Therms of service - Overview

This website is operated by Mia & Stela Jewelry SRL. Throughout the site, the terms “we,” “us,” and “our” refer to Mia & Stela Jewelry SRL. Mia & Stela Jewelry SRL offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks, as well as changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

Headings in this agreement are provided for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy [link to Refund Policy].

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate. We use natural stones that may have and have some sort of natural inclusions/inclusion. This means that every stone is different and if you want a flawless type of stone you must provide us with that information so we can adjust the price accordingly. 

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - BESPOKE SERVICES POLICY

The custom jewelry service (“bespoke”) is a paid service that includes the following steps and conditions:

Fee for Concept and Hand-Drawn Model: Creating a concept and hand-drawn model incurs a fee of 250 EUR, which includes up to three (3) revisions of the initial sketch. After completing this stage, a CAD model will be created for approval, also including up to three (3) modifications.

Service Payment: The service fee is due from the moment the client agrees to proceed with the initial sketch. This fee is non-refundable as it covers the design time and expertise.

Total Cost for Final Product: After the model is finalised and approved, the client will receive a total cost for the creation of the product. If the cost is not satisfactory, the client has the right to retain the CAD model and may choose to have it produced elsewhere, as they have paid for its creation.

Stone Selection and Later Modifications: The client will receive all detailed information regarding the selected stones, including photos and videos, to make an informed choice. Once a stone has been chosen and set into the jewelry piece, it is considered final. Any subsequent change will only be possible at an additional cost.

Promotion of Custom Items: 

All custom, bespoke, made-to-order, and one-of-a-kind pieces created by Mia & Stela Jewelry may be photographed, filmed, displayed, published, and promoted as part of the brand’s portfolio, website, social media channels, advertising materials, and other marketing activities.

By placing an order, the client expressly acknowledges and agrees that Mia & Stela Jewelry retains the right to use images, videos, renderings, sketches, CAD files, and descriptions of the commissioned piece for promotional and portfolio purposes.

No personal information, private correspondence, or identifying client details will be disclosed without prior consent.

Clients who wish to obtain complete confidentiality and waive the brand’s portfolio and promotional rights must request this in writing prior to production. Such requests are subject to approval by Mia & Stela Jewelry and may result in the loss of promotional discounts, loyalty rewards, or other preferential pricing, as well as the application of additional exclusivity fees.

Design exclusivity and portfolio rights are distinct concepts. The granting of exclusivity with respect to a design shall not be construed as a restriction on Mia & Stela Jewelry’s right to photograph, display, publish, or otherwise use the creation for portfolio, marketing, or promotional purposes, unless expressly agreed otherwise in writing prior to production.

Made-to-Order Products & Return Policy of said items 

Due to the nature of our business as a small, independent atelier, the majority of our jewelry is individually handcrafted and made to order, specifically for each client.

As such, products that are not marked as “in stock” are considered custom-made or personalized items.

In accordance with applicable consumer protection legislation, including Directive 2011/83/EU (Article 16(c)), the right of withdrawal does not apply to goods that are made to the consumer’s specifications or are clearly personalized.

Therefore, we do not accept returns, cancellations, or exchanges for made-to-order products, except in cases of manufacturing defects.

By placing an order for a made-to-order item, the client expressly acknowledges and agrees to the loss of the right of withdrawal.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy [link to Refund Policy].

SECTION 8 -  ORDER AND SHIPPING POLICY

8.1. Placing an Order

  • Online Ordering: Orders can be placed directly on our website, 24/7. Once you’ve added items to your cart and proceeded to checkout, please ensure that all shipping and billing information is accurate before finalising the purchase.
  • Order Confirmation: After successfully placing an order, you will receive an email confirmation containing the details of your order, including the items purchased, order number, and shipping address.
  • Changes to Orders: If you need to make any changes to your order (such as updating the shipping address or modifying an item), please contact us at [contact@miaandstela.com] within 24 hours of placing the order. Changes requested after this time frame may not be possible.
  • Cancellations: Orders can only be cancelled within 24 hours of placing them. Please contact our support team as soon as possible if you wish to cancel.

8.2. Payment Methods

  • We accept payments via credit card (Visa, Mastercard), debit card, bank transfer, and cash on delivery (available for certain regions). All transactions are secure and encrypted to protect your payment information.
  • For bank transfers, please note that your order will only be processed once the payment has been confirmed in our account.

8.3. Processing Time

  • Processing Time: Orders are typically processed within 1-4 business days. For custom or made-to-order jewelry, processing times may be longer, up to 7-10 business days. We will notify you via email if there are any delays.
  • Out of Stock Items: If an item you ordered is out of stock, we will inform you as soon as possible and provide options for a replacement, a backorder, or a full refund.

8.4. Shipping Options and Fees

  • We offer shipping within Romania and to select international locations. Shipping rates vary depending on the destination and the shipping method chosen.
    • Standard Shipping (Romania): Free shipping on orders over 2000 RON. For orders under 2000 RON, a flat shipping fee of 25 RON will apply.
    • Express Shipping (Romania): A flat rate of 40 RON for faster delivery (1-2 business days).
    • International Shipping: Available to select countries in the EU. Rates will vary depending on the destination and package weight. Please note that additional customs duties and taxes may apply for international orders.

8.5. Delivery Time

  • Items currently in stock
  • Romania: Standard shipping typically takes 2-5 business days. Express shipping is available for delivery within 1-2 business days, depending on your location.
  • International: Delivery times for international orders range from 5 to 14 business days, depending on the destination country.
  • We strive to ensure timely deliveries, but please note that shipping times may vary due to external factors such as courier delays, public holidays, or customs procedures.
  1. Bespoke/made to order
  • The majority of our products are made to order and may not be available for immediate shipment. For orders placed for items that are not currently in stock, please allow 5 to 8 weeks for production and delivery.
  • We will provide updates regarding the status of the order and notify you when the item has been dispatched.

8.6. Tracking Your Order

  • Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this number to monitor the progress of your shipment through the courier's website.

8.7. Shipping Address

  • Accuracy: Please ensure that all shipping details provided during checkout are accurate. We are not responsible for delayed or lost shipments due to incorrect or incomplete addresses.
  • P.O. Boxes: Please note that we do not ship to P.O. boxes. A full physical address is required for all deliveries.

8.8. Damaged or Lost Packages

  • Damaged Shipments: If your package arrives damaged, please contact us immediately with photos of the damage. We will assist in filing a claim with the courier and arrange for a replacement or refund.
  • Lost Packages: If your order has not arrived within the estimated delivery time, please contact our customer service team, and we will help you track the package.

8.9. Returns and Exchanges

  • If you need to return or exchange an item, please refer to our Return Policy for further details on eligibility and procedures.

8.10. International Orders

  • Customs and Import Duties: For international shipments, any customs fees, import duties, and taxes imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges.
  • Shipping Restrictions: We currently ship to select countries in the EU. If your country is not listed at checkout, please contact us for further assistance.

SECTION 9 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools 'as is' and 'as available' without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 10 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 14 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Mia & Stela Jewelry, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mia & Stela Jewelry and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 17 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us via email that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may deny you access to our Services (or any part thereof).

SECTION 19 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Romania.

SECTION 21 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 22 - VIP Program – Terms & Conditions

22.1. General Overview

The Mia & Stela Jewelry VIP Program (“Program”) is a loyalty program designed to reward our clients for their engagement and purchases on our website.

By participating in the Program, you agree to the present Terms & Conditions.

22.2. Ways to Earn Points

Members can collect points through the following actions:

  • Like our Facebook page – 200 points
  • Follow us on TikTok – 200 points
  • Follow us on Instagram – 200 points
  • Subscribe to our newsletter – 200 points
  • Celebrate your birthday – 500 points
  • Place an order – 1 point for every 1 RON spent

Points are automatically added to your account once the action is completed.

22.3. Ways to Redeem Points

Points can be redeemed as discount vouchers, as follows:

  • 2,000 points → 10% discount
  • 5,000 points → 20% discount
  • 7,000 points → 25% discount
  • 10,000 points → 30% discount

Discounts apply to eligible purchases made on our website.

22.4. Points Usage & Deduction

Points can be used only once, at the moment of redemption.

Once a reward is applied to a purchase:

  • The corresponding number of points will be automatically deducted from your total balance.
  • The deduction depends on the selected reward (discount level).

Points cannot be reused after they have been redeemed.

22.5. Earning Points on Purchases

All purchases generate points, including those made using previously redeemed rewards.

This means that even if you use a discount obtained through points, your purchase will still generate new points based on the final transaction value.

22.6. Referral Program

Our referral program allows both you and your friend to enjoy benefits.

When you refer a friend:

  • Your friend receives a 5% discount coupon
  • You receive a 5% discount coupon once your friend completes a purchase

Referral rewards are granted only after the referred purchase is successfully completed.

22.7. Limitations

  • Points have no cash value and cannot be exchanged for money.
  • Points are non-transferable between accounts.
  • Discounts obtained through points may not be combined with other promotional campaigns, unless explicitly stated.

22.8. Modifications & Termination

Mia & Stela Jewelry reserves the right to modify, suspend, or terminate the Program at any time, without prior notice.

Any changes will be reflected on this page.

22.9. Contact

If anything is unclear or if you have any questions regarding the VIP Program, you are always welcome to reach out to us:

contact@miaandstela.com

Business phone +40 759 024 314

We’re always happy to help

 

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@miaandstela.com.

Our contact information is posted below:

MiaStela Jewelry SRL
contact@miaandstela.com
Bulevardul Timisoara 21, sector 6, 061306 Bucuresti, Romania
+40 759 024 314
J40/15778/13.09.2917
38217245

 

SECTION 24- GIVEAWAY CAMPAIGNS 

OFFICIAL RULES FOR THE “GIVEAWAY” CONTEST

ORGANIZED BY MIASTELA JEWELRY SRL & Adela Popescu

1. CONTEST ORGANIZER

1.1. The organizer of the contest is MIASTELA JEWELRY SRL, headquartered in Bucharest - Sector 6, Bulevardul Timișoara, No. 21, registered with the Trade Register Office under number J40/15778/2017, with Tax Identification Code 38217245 (hereinafter referred to as the "Organizer").

1.2. The contest is carried out in accordance with these official rules ("Rules") and the provisions of applicable Romanian legislation, including Emergency Ordinance no. 99/2000 concerning the commercialization of market products and services, Law no. 363/2007 on combating unfair commercial practices, as well as the General Data Protection Regulation (GDPR - EU Regulation 2016/679).

2. CONTEST PERIOD AND VENUE

2.1. The MiaStela Jewelry & Adela Popescu contest will run from March 17, 2025, to March 21, 2025, 23:59 PM exclusively on the Partener's official Instagram page: https://www.instagram.com/adela_popescu/. The Organiser reserves the right to adjust the contest timeframe, with any adjustments being publicly communicated through the same channels.

3. CONTEST PRIZES

3.1. The prize for the MiaStela Jewelry & Adela Popescu contest consists of: a voucher valued at 6,000 RON. The winner may purchase products or a product from the website - www.miaandstela.com - totalling 6,000 RON; if the desired product(s) exceed this amount, the winner is responsible for paying the difference. - In case the desired product/products are under the prizes value, the difference cannot be refunded/restored or changed back in cash.

3.2 The prize is neither convertible to cash nor exchangeable for other products, and it is non-transferable. The prize is solely consisting of a voucher - unique code - created by the Mia and Stela Jewelry brand solely for the purpose of this contest and to be used on the official website - miaandstela.com

3.3 The prize will be submitted to the required legal taxes. The prizes income is taxed by withholding at source and paid to the state budget - 10% of the taxable value - i.e. 540 lei

3.4 The code created and given can not be combined with other discounts on the site. 

4. CONDITIONS OF PARTICIPATION

4.1. To be eligible, participants must meet the following conditions:

· Be a natural person aged 18 years or older on the date of contest entry.

· Have domicile or residency in Romania.

· Follow the Organiser's official account on Instagram.

· Comment on the post and tag at least two friends.

4.2. Employees of the Organiser or its partners, as well as their first-degree relatives, are ineligible to participate.

5. CONTEST MECHANISM

Random draw:

· An automated program, such as simpliers.com, app-sorteaos.com, rafi or a similar application, will be used to select a winner randomly.

· Only one comment per participant will be considered.

· If the use of false accounts, multiple entries, bots, or other fraudulent attempts (e.g., excessive spam) is detected, the participant will be disqualified.

6. WINNER ANNOUNCEMENT AND VALIDATION

6.1. The winner will be publicly announced on the Partener's Instagram official page: https://www.instagram.com/adela_popescu/, mentioning the winners's instagram page as later edit to the initial post, within [1 day] from the conclusion of the contest. To validate their prize, the winner must answer the Organiser's private message within [3 days] and provide the necessary information for prize delivery. - this including the national ID for identification and legal tax purpose. 

6.2. Should the winner fail to claim the prize within the specified timeframe, the Organiser reserves the right to conduct a new draw until the prize is claimed .

7. PERSONAL DATA PROTECTION

7.1. By participating in this contest, participants express their consent for the collection and processing of their personal data solely for the purpose of organizing and conducting the contest, in accordance with Regulation (EU) 2016/679 (GDPR).

7.2. The collected data will be retained only for the duration necessary to conduct the contest and will not be used for other purposes without the participant's explicit consent.

8. DISPUTES AND LIABILITY

8.1. Any disputes arising between the Organizer and participants shall be resolved amicably. Should amicable resolution prove impossible, disputes will be settled by the competent courts in Romania.

8.2. The Organiser is not liable for technical issues that may affect contest entry or conduct (e.g., social platform malfunctions, internet connection errors, compromised accounts, etc.).

8.3 The entire responsibility for organising the Contest, the regulations, the winner's selection and the prize offered belongs to the Organiser, the Partner and Ms. Adela Popescu having no responsibility in this regard, the Partner's responsibility being limited to publishing the contest post and its subsequent editing in order to announce the winner.

9. FINAL PROVISIONS

9.1. The Organiser reserves the right to amend these Rules, with any changes announced on the official page.

9.2. Participation in this contest implies the participant's full acceptance of these Rules.

9.3. These Rules are available free of charge on the official MIASTELA JEWELRY SRL page and can be requested in copy at the email address: contact@miaandstela.com.

SECTION 25 - GIFT CARDS 

25.1. Gift Cards purchased from Mia & Stela Jewelry are non-refundable and cannot be exchanged for cash, bank transfer, credit, or any other monetary equivalent.

25.2. Any amount received, loaded, or redeemed through a Gift Card may only be used for the purchase of products available on our website.

25.3. Gift Cards cannot be returned, cancelled, or converted into money, either partially or in full.

25.4. Any remaining balance after a purchase will remain available on the Gift Card and may be used for future orders until the balance is exhausted or the Gift Card expires (if applicable).

25.5. Gift Cards may only be redeemed online on our official website and are valid exclusively for products sold by Mia & Stela Jewelry.

SECTION 26 - Discount Codes and Promotional Offers

Discount codes, vouchers, loyalty rewards, birthday vouchers, referral rewards, and promotional offers cannot be combined unless explicitly stated otherwise. When multiple discounts are applied to the same order, only the highest-value discount or promotional benefit will be honored.

If, due to a technical error or system malfunction, multiple discounts are applied simultaneously, Mia & Stela Jewelry reserves the right to adjust the order and recalculate the final price in accordance with the applicable promotion and these Terms and Conditions.